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macs helps you to provide best in class customer service

Professional Customer Contact As a Service, setup in less than a day!

With macs, you deliver experiences your customers will love. We ensure you are within reach of your customers and provide them direct access to trained professionals with the skills and tools to deliver the right solutions.

Ready to boost your customer service?

Start using macs today

Why use macs?

High quality professional agents

Carefully curated, trained and tested macs Customer Care Professionals at your disposal.

Simple pricing

Pre-paid, pay per use, no long-term contracts. At a rate of only 2 ct per second. Easy as 1, 2, 3.

Utmost flexibility

No matter the amount of calls, macs will make sure you will always be available for your customers.

Quick & easy setup

Through our cloud based platform and easy setup protocol we will have you up and running super fast.

How macs works

We combine state of the art technology with a human touch to deliver Trusted, Realtime, Unique and Empathic connections between you and your customers.

Using macs you have the best of both worlds. Cloud-based customer care technology in the mix with carefully curated, trained and tested customer care professionals. 

Your agents are ready the moment your customer calls. No matter the amount of incoming calls. You can check realtime what is discussed via realtime reports in your app. 

With macs you stay at the pulse of what your customers say, feel, and think!

 

Ready to boost your customer service?

Join now as a company
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Become a macs user

At macs we combine state of the art technology with our highly trained macs agents, to provide your company with the right tools and skills to deliver bespoke customer care anywhere, anytime.

We ensure Trustworthy, Realtime, Unique and Empathic connections between you and your customers.

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Become a macs agent

As a macs customer care agent, you are the voice of a variety of different companies around the world. You will be able to work whenever and wherever you want, whilst earning a solid paycheck. Quickly payed. And if that isn’t enough, you will have endless possibilities to keep developing yourself professionally and build a rock solid career. Together we will set the new standard of customer care.

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About

It is our mission to establish T.R.U.E.* connections between you and your customers.

Trusted, Realtime, Unique, Empathic.

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Companies

Be available to your customers, 24/7 and provide best in class customer service.

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Agents

Become a macs agent and do work that matters, anytime and anywhere.

No boss, flexible schedule, quick pay.

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Ready to stay on the pulse and deliver best in class customer care? Sign up now and become a customer care hero!

Any questions left? Don’t hesitate to contact us!

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